Who these terms are for
"We", "us" and "the studio" mean Kaliber Studios Co. Ltd., a company registered in Thailand at 18/8 Bang Bao Plaza, Koh Chang, Trat 23170, Thailand. "You" means a visitor to this site or a client engaging us for services.
By using the site or engaging us you accept these terms. If you engage us on behalf of a company, you confirm you are authorised to do so. Every project is also described in a written proposal or statement of work; if a proposal conflicts with these terms, the proposal applies to that project.
Using the website
You may browse the site and use the contact form for genuine enquiries. You agree not to interfere with the site or its hosting, attempt to gain unauthorised access, submit malicious code, harvest data from it, or use it for anything unlawful.
The site is provided as it is. We try to keep it accurate and available but do not promise that it will be error-free or uninterrupted.
Our content and intellectual property
Unless stated otherwise, the design, code, copy, graphics, animations and case studies on this site are owned by the studio or used under licence, and are protected by Thai copyright law and international treaties. Client names, logos and project material appear with the relevant client's permission and remain their property.
You may not copy, reproduce, adapt or distribute any of it without our written consent, other than viewing it in your browser or sharing links to it.
How a project starts
After an initial conversation we send a written proposal setting out scope, deliverables, timeline, fees and payment schedule. A project begins when you accept the proposal in writing (email is fine) and the first invoice, usually a deposit, has been paid.
Estimates are based on the information available at the time. If the brief changes, the proposal is revised before further work is done.
Fees, payment and tax
Fees are quoted in Thai baht unless the proposal states another currency. Invoices are payable within 14 days by bank transfer to the account on the invoice. Deposits are non-refundable once work has started.
Where applicable, Value Added Tax at the prevailing Thai rate is added to our fees. Clients in Thailand who are required to deduct withholding tax may do so at the statutory rate, provided the withholding tax certificate is issued to us. Clients outside Thailand are responsible for any taxes, duties or bank charges in their own country.
If an invoice is overdue we may pause the project and any hosting or support we provide until it is settled, and charge interest at the default rate permitted under the Thai Civil and Commercial Code.
What we need from you
Good work needs a good partner. You agree to provide the content, access, feedback and approvals set out in the proposal within the agreed timeframes. Where they are late, the schedule moves accordingly and, if the delay is substantial, we may need to re-plan the project or invoice for time already committed.
You confirm that any material you give us (text, images, logos, data, fonts, code) is yours to use or properly licensed, and you are responsible for its accuracy and for any claims arising from it.
Revisions and changes of scope
The proposal states how many revision rounds each stage includes. A revision refines the agreed direction; a change of direction, new features, extra pages or additional deliverables are changes of scope. We will tell you when a request falls outside the scope, quote for it, and proceed only once you agree.
Approval of a stage (for example the design) is required before the next stage begins. Once a stage is approved, reopening it is treated as a change of scope.
Who owns the work
When the final invoice for a project is paid in full, we assign to you the intellectual property in the final deliverables described in the proposal. Until then, all rights remain with the studio and you have a licence to use the work only for review.
We keep the rights to our pre-existing materials: our design systems, code libraries, components, methods and know-how. You receive a perpetual, non-exclusive licence to use any of them that are incorporated in your deliverables. Fonts, stock images, plugins and other third-party assets are used under their own licences, which you may need to hold in your own name.
Unless you tell us in writing before the project ends, we may show the work, and name you as a client, in our portfolio, on this site, on social media and in award entries. We will not disclose confidential details.
Third-party platforms and hosting
Many projects are built on third-party platforms such as Framer, WIX, Figma, Lovable, Firebase, Xendit or app stores. Their terms, pricing and availability are theirs, not ours. Where possible, accounts and subscriptions are opened in your name so you keep control after handover. We are not responsible for changes, outages or fees imposed by those providers.
Confidentiality and data
Each of us will keep the other's non-public information confidential and use it only for the project, both during the engagement and afterwards. This does not apply to information that is already public, that was known to the receiving party beforehand, or that must be disclosed by law.
If a project involves us processing personal data of your customers or users on your behalf, for example when we build or fix a platform that holds their details, we act as your processor. We will sign a data processing agreement with you where the PDPA or the GDPR requires one, follow your documented instructions, and delete or return the data at the end of the project.
Warranties and liability
We will perform our services with reasonable skill and care and in line with the proposal. We do not guarantee any particular commercial outcome: search rankings, traffic, sales, funding or app-store approval depend on many things outside our control.
To the extent permitted by Thai law, our total liability arising from a project is limited to the fees you have paid us for that project, and neither of us is liable to the other for indirect or consequential losses such as lost profit, revenue or data. Nothing in these terms excludes liability that cannot be excluded under Thai law, including for fraud or wilful misconduct.
Pausing or ending a project
Either party may end a project on 14 days' written notice. You will be invoiced for work completed and costs committed up to the end date, and any deposit is applied against that amount. If a project is paused at your request for more than 30 days, restarting it may require a new schedule and, where our costs have changed, a revised proposal.
Sections on intellectual property, confidentiality, payment and liability continue to apply after a project ends.
Things outside our control
Neither party is responsible for failing to meet an obligation because of events beyond their reasonable control, including severe weather and monsoon conditions, transport disruption to and from Koh Chang, power or internet outages, platform failures, illness, epidemics, government action or natural disaster. The affected party will let the other know promptly and the timeline is extended for as long as the event lasts.
Governing law and disputes
These terms and every project are governed by the laws of the Kingdom of Thailand. If a dispute arises we will each make a genuine effort to resolve it through discussion, and if helpful through mediation, before taking any other step. Any dispute that cannot be resolved that way is subject to the exclusive jurisdiction of the courts of Thailand.
If any part of these terms is found to be unenforceable, the rest continues to apply. These terms are written in English; if a Thai translation is provided and there is a conflict, the English version prevails unless Thai law requires otherwise. Nothing in these terms takes away rights that consumer law in your own country gives you and that cannot be excluded by agreement.
Changes to these terms
We may revise these terms from time to time. The version and date at the top of this page show the current edition. Projects already under way continue under the terms in force when the proposal was accepted, unless we agree otherwise in writing.
Anything unclear? Ask before you sign, not after. We would rather explain a clause than argue about one.
18/8 Bang Bao Plaza, Koh Chang, Trat 23170, Thailand